Shipping policy
Shipping Policy
Effective Date: August 2026
Thank you for shopping with Tachiria Tajji – Luz de Fuego. We are committed to carefully preparing and shipping your handmade products.
Order Processing
- Orders are processed within 2–5 business days after payment is received.
- During holidays, promotions, or high-volume periods, processing times may be slightly longer.
- Custom or personalized orders may require additional production time.
Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight
- Shipping destination
- Carrier rates
Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package.
Please allow up to 24 hours for tracking information to become available.
Delivery Times
Estimated delivery times vary depending on the shipping carrier and destination.
Typical delivery times:
- Standard Shipping: 3–7 business days
- Priority Shipping: 2–3 business days (when available)
Delivery times are estimates and are not guaranteed.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
Tachiria Tajji – Luz de Fuego is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
If an order is returned because of an incorrect address, the customer is responsible for any additional shipping charges.
Lost or Stolen Packages
Once a package has been marked as Delivered by the shipping carrier, Tachiria Tajji – Luz de Fuego is not responsible for lost or stolen packages.
If your package is missing after delivery, please contact the shipping carrier directly to file a claim.
Damaged Packages
If your order arrives damaged, please contact us within 5 days of delivery.
Please include:
- Your order number
- Photos of the damaged product
- Photos of the shipping box and packaging
We will review your claim and, if approved, provide a replacement or refund.
Shipping Delays
We are not responsible for shipping delays caused by:
- Weather conditions
- Natural disasters
- Carrier delays
- Holidays
- Other circumstances beyond our control
Contact Us
If you have any questions about your shipment, please contact us:
Tachiria Tajji – Luz de Fuego
📞 480-876-1348
📍 Buckeye, Arizona 85326
Thank you for supporting our small business. Every order is handcrafted with care and shipped with appreciation for your support.